CCG has the capability to cover entire states for daily claims handling and the ability to increase response capacity as necessary for Catastrophe Claims in case of a large event. We understand the importance in handling a large volume of claims in a timely, proficient and effective manner which sets a true catastrophe response company apart from other adjusting firms. Claim Consultant Group LLC, has become recognized as an industry leader for offering outstanding customer service and having the best file review practices. We handle our client’s policyholders as though they were our own.
The most effective way to prepare for a catastrophe is pre-event planning. By preparing for the event in advance we are able to ensure the most professional and effective means of action is taken.
CCG’s Catastrophe Response Team is prepared to set up a fully functioning, mobile office to provide assistance in the field. We use Xactanalysis in conjunction with our internal claims management system, which gives us the ability to input claim information, create real-time management reporting and other customized reports based on our clients’ needs.
Together with our client we will create a customized and flexible plan of action to provide a superior service.