Claim Consultant Group specializes in staff augmentation services. The most common role of an adjuster is assistance in claim handling during catastrophe situations, however we understand the need for branch support: file supervision, audits, litigation claims, claim overflow, appraisal/ arbitration, fast track claims and claim personnel staffing needs.
Catastrophe situations tend to be the most common means of support, augmented personnel must attentively maintain good customer service, day in and day out, handling the never ending flow of ordinary claims. Staff reduction, illnesses, family or maternity leave and vacation can create temporary staffing shortages that can get in the way of the everyday needs of claims handling.
Our team of examiners/adjusters have clear understanding of coverage issues including policy provisions related to exclusions and endorsements. They can review new losses, examine coverage and make payments. They have extensive experience in filling in during your time of need on long term and short term assignments.